Funny Peach Terms & Conditions
All orders are handmade in Ireland and therefore are made to order.
Funny Peach is dedicated to delivering your order in pristine condition.
Please allow 10 to 14 business days for order manufacture plus postage time.
How do we complete and ship your order?
Orders placed on our website are all downloaded to be processed the following business day. We are an Irish company so “business day” means Monday to Friday. Orders are processed on a FIFO system ( First In, First Out ).
We use AnPost international parcel delivery as our standard form of shipment. Once delivered to AnPost, the shipment time is out of our control and subject to the usual delivery times for your country from Ireland. Typically, shipments will take 10 to 12 days.
Should you require earlier delivery, please contact us via email as soon as you complete your order and we will discuss courier options and costs with you on a case by case basis.
What if my order doesn’t arrive?
We cannot take responsibility for a parcel that was spoiled or lost as a result of an incorrect shipping address entered in the order.
If a package is lost in transit Funny Peach will endeavour to work with AnPost to find and retrieve the parcel. In the event that this cannot be traced, Funny Peach will send a replacement order to the same address.
Please make sure you have a correct billing address. We only ship to the billing address. This is the most common mistake people make and everybody loses out as we can not refund any portion of the cost as a result of an incorrect Billing address.
We cannot take responsibility for a parcel that was spoiled as a result of nobody present to receive the parcel when it arrives at the Billing address.
PLEASE make sure there is somebody there to receive the package when it arrives.
What happens if there are items missing from my order?
Inside your order is a packing slip which indicates how many of each item you ordered and how many were completed and shipped. You are never charged for items that were not shipped to you even if you ordered them. If you believe there are items missing from your order, please contact us via email with your query and we will investigate and come back to you via email.
Can I cancel my order?
You can cancel your order at any time without reason, within 3 working days of ordering. Should you wish to cancel your order and receive a refund, you must confirm this in writing within 3 working days of ordering.
Does Funny Peach ship Internationally?
Yes we do.
Will Customs taxes and charges apply?
Certain countries also apply taxes and surcharges to imported goods to be paid by the receiver in that country. Funny Peach has no control over this and cannot be held liable for payment of these charges. If such charges are levied, it is the responsibility of the receiving party to pay these charges. If the charges are not paid, the shipment will, probably, be held by the customs authorities in that country.